Company news

New myHotForex Email Ticketing Service

HotForex is pleased to announce the launch of a brand new Email Ticketing tool that will allow you to send queries to our Back Office, PAMM, Partners, Support and VPS Support departments directly from your myHotForex Client Area.

Sending an email ticket is quick and easy, leaving you more time to concentrate on what you do best … trading!

Benefits of HotForex Email Ticketing

Guaranteed quick response
Replies sent to your registered email and your personal myHotForex Help Centre
Save time by directing your ticket to the correct department
Contact Back Office, PAMM, Partners, Support and VPS Support 24/5
No need to send multiple tickets as all correspondence is logged
View the status of your tickets quickly and easily via myHotForex
Functionality to reopen a ticket if you have further questions

To learn how to submit a ticket, login to your myHotForex Client Area and click on the Get Support button on the right top corner of your screen.

If you have any questions please do not hesitate to contact our dedicated customer support team via email, live chat, or by telephone on +44 2033185978.

Thursday, 07 Aug, 2014 / 9:34