To exceed in excellence was our motto at birth in 2011, but as we grow and our popularity sweeps through across the globe, we now want to be identified as the ‘local, global’ broker.
CommexFX is growing; there is no doubt about that! We are not only attending international expos abroad and collecting numerous awards for Best ECN Forex broker(Dubai), Best Online Platform ( China), Best White Label Solution (Shanghai), Best Global Trade Execution (Shanghai), Best ECN Newcomer Asia ( China), but we are also being represented by a committed team of agents all over Asian countries.
Naturally, the ideal situation is to have offices worldwide, but until we achieve that goal, we encourage our Asian clients to communicate with the many talented and professional reps located outside their front door and personally hand-picked by CommexFX!
Having a local office breaks down language and culture barriers, traders feel more comfortable and the element of trust is established between client and trader. Trust is a key element as it can result in guaranteed referrals, and it is common knowledge that happy traders will contribute to the success of any broker!
Language is obviously one of the most important factors needed to service your army of foreign clients, but also you need to be able to provide them with payment gateways which they are used to and which are permitted within their financial jurisdiction, so the funding mechanism needs to be completely operational.
Many cultures, especially in Asia, need to trust a broker before they can trade, they need to have customer support in their language available at all hours; and once this is achieved they are very capable of spreading the word, so to speak, and that is the moment when referrals begin to emerge. Happy referrals generate volume and this is one of our goals…one of many !!