Independent Review AloGateway

Founded in 2013
Headquarters in Philippines

Introduction to Alogateway

Website: https://www.alogateway.co

AloGateway is one of the largest business-to-business payment gateway providers in Asia. They specialize in China payment gateways, as well as cryptocurrency payments, and of course Visa and Mastercard payments. They work in a large number of industries, but are especially prevalent in the online casino space.

With the capability to help all sized businesses, from one-man operations to multi-national corporations, AloGateway has been the choice of many businesses all across Asia. The reputation for excellent customer service and secure payment processing has certainly helped the company grow and improve the scale of its business.

AloGateway has designed its payment processing gateway to be scalable, allowing them to process hundreds of thousands of payments on a daily basis. Payments are processed in real-time, even cryptocurrency payments, allowing merchants to feel secure in the knowledge that they are getting paid. And because of the scalability of the AloGateway platform they are capable of handling spikes in traffic from individual website jumps due to special sales and events to the larger traffic increases caused by national events like Singles Day, Amazon Prime Day, and Black Friday.

Introduction to Alogateway

Quick Look

For one of the largest B2B payment gateway processors in Asia, the AloGateway website is very bare bones and simple. And yet it has everything a client needs to get started. Namely a contact page, and links to begin the application process.

The application itself is a simple one page affair requiring a bare minimum of information including:

  • Corporate Information
  • Website
  • Contact Person
  • Business Information
  • API Integration

It shouldn’t take more than a few minutes to complete the application and get started.

Regulations & Licenses

Countries/Regulators

AloGateway is not regulated in the normal sense, however their systems are PCI-DSS (Payment Card Industry Data Security Standard) compliant. PCI- DSS is a set of regulations created by major payment card brands, such as Visa, MasterCard, American Express, Discover, and JCB. This scheme requires organizations to comply with 12 general data security requirements that every merchant needs to follow.

The Payment Card Industry sets out 6 control objectives for compliance, and the 12 general data security requirements each fall under one of these 6 control objectives. The control objectives and security requirements are as below:

Build and Maintain a Secure Network and Systems

  1. Install and maintain a firewall configuration to protect cardholder data.
  2. Do not use vendor-supplied defaults for system passwords and other security parameters.
  3. Protect Cardholder Data

  4. Protect stored cardholder data.
  5. Encrypt transmission of cardholder data across open, public networks.
  6. Maintain a Vulnerability Management Program

  7. Protect all systems against malware and regularly update antivirus software or programs.
  8. Develop and maintain secure systems and applications.
  9. Implement Strong Access Control Measures

  10. Restrict access to cardholder data by business need to know.
  11. Identify and authenticate access to system components.
  12. Restrict physical access to cardholder data.
  13. Regularly Monitor and Test Networks

  14. Track and monitor all access to network resources and cardholder data.
  15. Regularly test security systems and processes.
  16. Maintain an Information Security Policy

  17. Maintain a policy that addresses information security for all personnel

Languages

The AloGateway website is available in English and Chinese, while the payment processing services are available globally.

Products & Services

AloGateway offers it services across the globe in a wide variety of platforms and currencies. It also serves a broad array of industries, including airlines, hospitality, travel & entertainment, restaurant, healthcare, public sector/education, gaming/casinos, adult, forex, and binary options. There are payment solutions allowing merchants to do business in China, accept credit cards globally, and accept several popular cryptocurrencies.

China Payment Solutions

AloGateway offers businesses instant access to China, with payment options linked to all of the Chinese payment solutions, including China UnionPay. This allows clients to accept all CUP branded cards, and to make both deposits and withdrawals to any CUP branded card. With a simple to integrate API, businesses can be offering products and services in China quickly and easily. AloGateway guarantees 24/7 uptime for its payment gateway to China, and accepts all merchants.

Alogateway China Payment Solutions

Credit Card Payment Solutions

For doing business outside China AloGateway offers its clients the ability to accept Visa and Mastercard branded cards as a fully PCI compliant iPSP. AloGateway allows merchants to accept credit card payments all across the globe in nearly every fiat currency. This is possible thanks to the banking relationships that have been acquired in the U.S, Europe, Australia, Asia, Africa and anywhere Visa and Mastercard are accepted. Plus, the service can be used to set up recurring payments, online payments, and mobile payments, as well as other payment types.

Alogateway Credit Card Payment Solutions

Cryptocurrency Payment Solutions

Merchants who have been searching for an easy way to accept cryptocurrencies can find an easy solution by working with AloGateway. Thanks to a partnership formed with DASH in June 2018, merchants working with AloGateway are able to send and receive a number of popular cryptocurrencies instantly. The cryptocurrencies supported are Bitcoin, Ethereum, Litecoin, Bitcoin Cash, DASH, and Ripple (XRP). Accepting cryptocurrencies through AloGateway helps eliminate user fraud and chargebacks that can hurt merchant profitability. Plus working with cryptocurrencies is an excellent way to support the gaming industry, financial services, and loyalty programs. With an easy to implement API, merchants can soon be accepting cryptocurrencies, as well as being able to process refunds or make payments in the digital currencies.

Alogateway Cryptocurrency Payment Solutions

Fees

The website does not have any information regarding the fees and costs to merchants for using its solution. The industry average transaction fee for online purchases is 2.9%, plus a small additional fee of $0.25 or less. However since AloGateway doesn’t have any information we don’t know if their fee structure is more or less expensive than this for merchants.

Customer Support

Based on its website information AloGateway has customer service representatives available 24/7 to help with any questions, concerns, or issues merchants might have. You can contact them through a web-based contact form, via email at info@alogateway.co and support@alogateway.co, or by telephone according to the information on their contact page. However, there is no telephone number posted on the website, so you would first have to reach out via email to obtain the contact telephone number.

When you submit a question via the online form you are also registered to access the AloGateway helpdesk database, however the support website was down when we tried to access it.

Independent Opinion & Rating

AloGateway has grown rapidly, becoming one of the top payment service providers in Asia in just six short years. They did this through a combination of banking relationships across the region and within China, which has allowed them to offer their services globally. They have also moved quickly to embrace the new digital technologies that created cryptocurrencies, allowing merchants to accept a number of these new currency types, while also avoiding any risks that might be associated with accepting cryptocurrencies.

Finding a suitable payment processor can be challenging in any circumstances. Based on the adoption rate and rapid growth of AloGateway they have become a top choice for Asian merchants.

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